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Transforming Data to Insights



Salesforce UX — Medium | Anwesha Samanta Behind-the-scenes view of building Analytic Apps for Customer Success A few weeks ago, a couple of us from Salesforce Analytics UX team were at a customer site to chat with users about building Analytic Apps. After learning about their process and challenges, we realized one of the main struggles our customers face is designing information — more specifically, finding a task-oriented and actionable visual representation of their business goals. They have huge amounts of data mostly in the form of spreadsheets and they find it difficult