HomeNewsProvide Better Feedback A designer’s guide to positive criticism

Provide Better Feedback A designer’s guide to positive criticism



medium bookmark / Raindrop.io | Difficult conversations don’t come natural to me. I was brought up in Minnesota by my Irish Catholic mother who taught me to be polite and never criticize, condemn, or complain. However, the ability to provide and receive substantive criticism—early and often—is the most important skill of a design manager. As the director of design at Flexport, this became evident to me when the percentage of my time managing people surpassed 50%. In a quest to improve my ability to provide substantive feedback, I developed a