HomeNewsHow to Get Qualitative User Feedback to Improve Onboarding

How to Get Qualitative User Feedback to Improve Onboarding



medium bookmark / Raindrop.io | User onboarding is never finished. Gathering user feedback and improving onboarding isn’t just helpful. It’s necessary to providing value, especially as your user base grows and your product evolves. While quantitative data can tell you what’s wrong, it doesn’t tell you why. Without knowing why, it’s hard to determine the impact a change could have. Will sprucing up the copy on one in-app message be enough? Or will the entire onboarding flow need to be rebuilt? Supplementing quantitative data with qualitative feedback will help you