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Feature Creep Isn’t the Real Problem



medium bookmark / Raindrop.io | When you open HubSpot’s dashboard you’re hit with a ton of stuff: Critics think HubSpot has succumbed to feature creep. But, HubSpot’s product is intentionally robust; it promises to be the one-stop shop for all of your marketing and sales needs. The complexity of the product isn’t a vice or something to streamline. Quite the opposite: HubSpot’s product delivers on the value it promises to customers. “Feature creep” has become one of the dirtiest terms in the product management world. When companies notice that they’ve