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Choosing the Right Features with Kano Model



uxdesign.cc – User Experience Design — Medium | Aleksandra Bis How to create products that will meet our users’ expectations? As product teams, we aim to create products that will delight our users. However despite our best effort, at times it simply does not happen. There can be dozens of reasons why. One of them may have to do with the product not meeting or fulfilling our user’s expectations. In this case, we can count on Kano Model to avoid such outcome. Kano Model is a tool team use to make