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Building Conversational Experiences (I): Planning



medium bookmark / Raindrop.io | COO and co-founder at Landbot.io and Helloumi. Economist with passion for markets and Customer Communication. (Credit: RawPixel.com) This is the first of a series of 5 articles where we’ll cover every step anybody needs to go through in order to successfully create a Conversational Experience, from planning to deployment and everything in between. In this first article, we’ll go deeper into the planning phase by following a logical sequence of decisions we need to make before registering an account on any eye-catching AI-based platform. Do