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When clients want you to design but tell you what it should look like



Published on | Prototyping: From UX to Front End — Medium Valinda Chan Influencing others to trust the UX process and consider other solutions At a 204-year-old multinational Big Four financial institution like Citi, redesigning legacy products isn’t always easy or quick. Redesigning each and every component under tight deadlines is hard enough. But do you know what’s even harder? Convincing everyone — including senior managers you didn’t even know were involved in the project — to get on board with big changes. How do you redesign a legacy product used by thousands of

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