HomeNewsThe Hawaii false alert wasn’t user error — it was a failure of design

The Hawaii false alert wasn’t user error — it was a failure of design



Published on | Prototyping: From UX to Front End — Medium Designlab The false ballistic missile alert issued to the U.S. state of Hawaii this week raises questions about user error and the role of UX design in creating resilient, usable systems that lead people away from mistakes rather than towards them A few days ago, a ballistic missile alert went out to residents of the U.S. state of Hawaii, causing them to receive this text to their phones: Source: Andy Thammavongsa/Twitter Following the alert — which took 38 minutes to correct — state officials blamed