HomeNewsPrototyping chatbots with Dexter, Express, and Twilio

Prototyping chatbots with Dexter, Express, and Twilio



Published on | Prototyping: From UX to Front End — Medium Jeff Harris If you deal with customers (or have a client who deals with customers) you can’t ignore the chatbot revolution. No metaphor — you physically cannot ignore them. They’re everywhere. These little text-based, natural language interfaces accept our payments, schedule our dinner reservations, and help teach us Klingon. The really advanced specimens even go apeshit on Twitter. Twice. Unfortunately, prototyping a chatbot often falls short. In our studio, we’ve tried it as just a conversation between people or a scripted paper

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