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How to Listen to Your Users like a Psychologist



Published on | Prototyping: From UX to Front End — Medium Lico Takahashi Empathy is the key to a successful Design Thinking process. If you are a designer, you are probably familiar with user interviews and other user-centered methods. User interviews give you many valuable insights, especially when you are trying to specify user needs and requirements for a new product. However, listening to users is not as simple a task as it may seem. Remember the last time you talked to your boss about your concerns, or you called

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