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How do you design for critical situations?



Published on | Prototyping: From UX to Front End — Medium Max Cameron-Taylor SearchLight: UX Case Study How do you design an effective user experience to help users in critical, potentially life-threatening situations? This is the question Track24 frequently ask when designing their products, and was the challenge presented to us for this UX design sprint. Security technology company Track24 wanted help with developing the user experience for their new service SearchLight — helping to locate, account for, contact and assist individuals involved in a safety or security incident as they go about their job.