How a simple integration can improve your customer’s experience.
Published on | Prototyping: From UX to Front End — Medium Browser A few months ago we completed an events portal integration — with Salesforce. This meant that, with a bit of help, our client could configure their application to feed in fields from a Salesforce system. For every organisation, customer data is important. However, the way it is shared across the business is often flawed. Data that doesn’t get transferred from one platform to another and remains stuck in the CRM — owned by the sales team and not passed on to other