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Finding Empathy



Published on | Prototyping: From UX to Front End — Medium Casey Bombacie Put yourself in those shoes! Empathy is a big word. It’s also a great buzz word in the industry and rightfully so. As we increase in our user-centered design, empathy is a skill that every UX-er (and really human being) should be sharpening. Empathy is different from sympathy. While sympathy is also a good thing to show, it does not meet the needs of the user. I would argue that sympathy, in regards to UX, is how the