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Can mobile technology improve baggage collection experience at airports?



Published on | Prototyping: From UX to Front End — Medium Arushi Singh On a recent official trip to Mumbai, my father called me up at an odd hour because he had trouble recalling the make of his new suitcase as there were several other black suitcases on the luggage carousal. This left me thinking as to why no one has thought about solving for baggage anxiety at the airport? A little bit of head scratching and I could see a viable solution coming out. What did I learn so far There

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