HomeNewsBlind spots in today’s voice user interfaces

Blind spots in today’s voice user interfaces



Published on | Prototyping: From UX to Front End — Medium Cheryl Platz In order to make VUI more conversational, we must understand where today’s experiences fall short. In my last post, we explored the conversational UI (CUI) track from Interaction 17. Along the way, it became apparent that the voice user interfaces (VUI) hailed as “conversational” today are actually just the tip of the proverbial iceberg. Most of today’s experiences focus on command-and-control scenarios or very simple question-and-answer exchanges: Alexa, what’s the weather in Seattle on Sunday? Hey Cortana, open Netflix. OK