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Agency Work: It Takes a Village

Published on | Prototyping: From UX to Front End — Medium Lena TL;DR: Agency work is hard. It requires all disciplines to work together. And yes, project and account management should definitely — always — be involved and billable. Agencies are filled with talented people. Skilled people. And — seemingly separate from them — project managers, who are responsible for managing this talent. For helping them do their jobs and achieve their goals. But we’re not traffic managers. Our responsibilities aren’t discharged with the creation of a Gantt chart no one will ever read. Our days don’t end when