Chatbots Are the New Trend. Here’s Why That’s a Good Thing.

Published on | Prototyping: From UX to Front End — Medium Yazin Akkawi Illustration by Winandra Adnan Chatbots are forcing us to rethink the way we design experiences. In the 1950s, Alan Turing dedicated much of his work around machine learning and artificial intelligence. That was nearly 70 years ago. But until today, we’ve resisted the adoption of artificial intelligence, even though it’s been completely possible. Maybe it’s because we’re afraid of artificial intelligence. Or maybe it’s because the ones we’ve made aren’t mature enough to handle the complexity our human

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